AARP assesses aging in place, role for reverse mortgages

Influential senior advocacy group AARP has released a new report assessing the prospects for aging in place in the U.S., finding that despite seniors’ overwhelming desires to remain in their own homes as they get older, there is a lot of policy work to do nationwide and inside individual communities

Side goes back to grassroots to move forward in 2025

Many in the real estate industry are looking at 2025 as a year to get back to the basics of the business, but Side is taking it one step further.This year, as the real estate industry looked to navigate numerous challenges, from the commission lawsuits to the continued housing market slowdown, Hilar

Uplist’s Jeff Bell on finding efficiencies for loan officers

Editor in Chief Sarah Wheeler sat down with Jeff Bell, president of both UpWell Mortgage and software company Uplist, to talk about how he thinks about technology, and the good news that the industry is turning a corner after two rough years. Bell was in tech in the late 1990s, then got into the mor

Celink awarded high net promoter score in recent customer survey

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of customer loyalty, following a survey of its clients.Created by author Fred Reichheld about 20 years ago,